Terms of Service

Last updated: January 1, 2026

1. Agreement to terms

By creating an account or using Couture POS, you agree to these terms on behalf of yourself and the business you represent. If you don't agree, please don't use the product.

2. Subscription & billing

Plans are billed monthly or annually per the pricing shown at signup. Fees are non-refundable except where required by law. You can cancel any time; access continues until the end of the current billing period.

3. Your responsibilities

• Keep your account credentials secure and restrict staff access using role-based permissions.
• Ensure GST and other tax data entered into the platform is accurate — Couture POS assists with compliance but does not file returns on your behalf unless you use our filing add-on.
• Do not use the platform for unlawful transactions or to circumvent tax obligations.

4. AI Copilot

Copilot suggestions are generated from your store's data and are provided for assistance only. Actions proposed by Copilot require your explicit approval before they take effect — you remain responsible for reviewing them before confirming.

5. Service availability

We target 99.98% uptime for cloud sync; core billing continues offline regardless of connectivity. Scheduled maintenance is communicated in advance where possible.

6. Termination

We may suspend or terminate accounts that violate these terms, with notice where practical. You may export your data before or during the notice period.

7. Limitation of liability

Couture POS is provided "as is." To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the platform.

8. Governing law

These terms are governed by the laws of India, with courts in Bengaluru, Karnataka having exclusive jurisdiction.

9. Contact

Questions about these terms can be sent to legal@withcouture.com or via our contact page.